There is a problem hiding in plain sight inside franchise development. Brokers and developers are routinely losing 3 to 5 hours a day to operational tasks…
Author: Tim Katsch
Tim Katsch
Tim Katsch, CFE, is the publisher of Franchise Brief and founder of Franchise Hire, an executive search firm for franchisors. He chairs the IFA's Education Advisory Council and works as a talent strategy partner inside franchisor organizations, helping teams land priority hires by sharing the brand's story and evaluating roles with a franchise operator's mindset. He previously served as EVP for an emerging franchise brand, overseeing operations, real estate, zoning, construction, and marketing.
Michael Jacobson did not set out to revolutionize the floral industry. He set out to help his uncle sell a flower shop. What happened next is…
There are brands that follow the market, and then there are brands that seem to arrive exactly when the market is ready for them. Konala (pronounced…
Net Promoter Score (NPS) has become one of the most widely used customer loyalty metrics in franchising. For brands with dozens, hundreds, or even thousands of…
For many prospective franchisees, the journey toward business ownership includes a milestone known as Discovery Day. Some franchise brands call it Confirmation Day, while others refer…
In franchising, growth often gets measured in numbers. Store commitments, trade areas, menu expansion and systemwide investments all tell part of the story. But the most…
For many educators, the impact of a kind word, a listening ear, or steady encouragement can last long after a student leaves the classroom. Round Room,…
Randal Moore had no master plan when he followed his mother from Richmond, Virginia down to Myrtle Beach, South Carolina. He was a young man trying…
Krystal is using its spring menu promotion, which showcases a broader point about what matters in quick-service right now: accessible pricing, small indulgences, and the staying…
MFV Expositions is preparing to bring the International Franchise Expo back to New York City on May 29th and 30th, with organizers expecting attendees from more…