Franchise Brief
Franchise news, stories, and insights shaping today’s franchise industry.
Franchise Articles
Net Promoter Score (NPS) has become one of the most widely used customer loyalty metrics in franchising. For brands with dozens, hundreds, or even thousands of locations, the appeal is easy to understand. NPS turns customer sentiment into a number that operators can track, compare, and act on. At its…
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Take a quick look at what’s happening in the Franchise Industry with new Launch Items, Menu Updates and Talent Moves
Freddy’s Frozen Custard & Steakburgers is kicking off summer with the return of its popular Dr Pepper Frost, available May 6th through July 7th at participating locations nationwide. Guests can order the limited-time frozen treat through drive-thru, dine-in, pickup, delivery via the Freddy’s mobile app, or online at Freddy’s Frozen…
Zoom Room has appointed Darris Cooper as Director of Training and Socialization, adding a nationally recognized canine behavior expert to its leadership team as the indoor dog training gym franchise expands its science-based training platform. Cooper brings more than 15 years of pet industry experience, including leadership roles at Petco…
Taco John’s® is strengthening its leadership bench with the appointment…
Zoom Room has appointed Jackie Mendes as Senior Vice President…
Fransmart has named Sara Schmillen as its new Chief Marketing…
Code Ninjas has named Tyler Semerdjian as its new Chief…
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Moving is rarely just a moving truck and a new address. For many families, the hardest part is not logistics. It’s the moment when a parent’s life changes, and the home that once felt stable becomes complicated, unsafe, or simply too much to manage. Smooth Transitions exists for that moment.…
Most parents know the version of youth sports that feels like a second job. Early morning practices, weekend tournaments, the quiet pressure to pick a sport and commit before a child has figured out what they actually enjoy. Sportball was built as the antidote to all of it. Founded in…
Franchising a business is not a single event. It is a series of decisions, each one made at a different stage of growth, each one carrying its own set of risks. For brands navigating that journey without a roadmap, the margin for error compounds quickly. For those who work alongside…
Finding the right location for a restaurant franchise has never been simple, but it has rarely been as consequential as it is today. Rents are elevated. Construction costs have climbed. Permitting timelines stretch in ways that eat into a franchisee’s runway before a single bowl is served. In that environment,…
Some businesses are built from spreadsheets and market research. Others start with a craving after a long workout, a stare of wonder at a dessert topping bar, and the kind of loyalty that sneaks up on you before you ever realize it has arrived. For Neil Hershman, the story of…
I sat down with Don Tarinelli, Chief Development Officer at Franchise FastLane, to take a clear-eyed look at how franchise development works in 2026. The conversation did what the best interviews do; it opened up better questions. Why are more founders gravitating to franchise sales organizations now? What truly signals…