Franchise Brief
Franchise news, stories, and insights shaping today’s franchise industry.
Franchise Articles
Net Promoter Score: What Franchise Brands Need to Know About Measuring Customer Loyalty
Net Promoter Score (NPS) has become one of the most widely used customer loyalty metrics in franchising. For brands with dozens, hundreds, or even thousands of locations, the appeal is easy to understand. NPS turns customer sentiment into a number that operators can track, compare, and act on. At its…
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Franchise Pulse
Take a quick look at what’s happening in the Franchise Industry with new Launch Items, Menu Updates and Talent Moves
Pokeworks is expanding its menu with the nationwide launch of Poke Bombs, a new grab-and-go offering designed for busy guests looking for a quick, fresh meal option. The premium poke franchise unveiled the compact menu item on April 21st, giving customers a convenient new way to enjoy the brand’s signature…
Zoom Room has appointed Darris Cooper as Director of Training and Socialization, adding a nationally recognized canine behavior expert to its leadership team as the indoor dog training gym franchise expands its science-based training platform. Cooper brings more than 15 years of pet industry experience, including leadership roles at Petco…
Taco John’s® is strengthening its leadership bench with the appointment…
Zoom Room has appointed Jackie Mendes as Senior Vice President…
Fransmart has named Sara Schmillen as its new Chief Marketing…
Code Ninjas has named Tyler Semerdjian as its new Chief…
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Most parents know the version of youth sports that feels like a second job. Early morning practices, weekend tournaments, the quiet pressure to pick a sport and commit before a child has figured out what they actually enjoy. Sportball was built as the antidote to all of it. Founded in…
I sat down with Don Tarinelli, Chief Development Officer at Franchise FastLane, to take a clear-eyed look at how franchise development works in 2026. The conversation did what the best interviews do; it opened up better questions. Why are more founders gravitating to franchise sales organizations now? What truly signals…
Finding the right location for a restaurant franchise has never been simple, but it has rarely been as consequential as it is today. Rents are elevated. Construction costs have climbed. Permitting timelines stretch in ways that eat into a franchisee’s runway before a single bowl is served. In that environment,…
Moving is rarely just a moving truck and a new address. For many families, the hardest part is not logistics. It’s the moment when a parent’s life changes, and the home that once felt stable becomes complicated, unsafe, or simply too much to manage. Smooth Transitions exists for that moment.…
When Magnolia Bakery first opened its doors in 1996 on a quiet street corner in New York’s West Village, nobody could have guessed it would become a globally recognized brand synonymous with mouthwatering cupcakes and legendary banana pudding. Now, nearly three decades later, Magnolia Bakery’s CEO & Chief Baking Officer…
Some businesses are built from spreadsheets and market research. Others start with a craving after a long workout, a stare of wonder at a dessert topping bar, and the kind of loyalty that sneaks up on you before you ever realize it has arrived. For Neil Hershman, the story of…