Jersey Mike’s Subs has announced the appointment of Betsy Mercado as the Company’s first Chief People Officer, effective immediately. In this new executive role, Mercado will lead strategic people initiatives designed to support the brand’s ongoing expansion while reinforcing its people-first culture. With more than two decades of HR leadership in the restaurant and franchise sectors, Mercado most recently served as Chief People Officer at Flynn Group, where she oversaw HR operations for over 2,700 locations. CEO Charlie Morrison praised her “exceptional combination of franchise expertise, strategic vision, and a genuine passion for developing people.” Mercado said she is excited to help strengthen the foundation of Jersey Mike’s culture and build an environment where every team member can grow and contribute meaningfully to the Jersey Mike’s story as it enters this next chapter of growth..
Jersey Mike’s Appoints Betsy Mercado as Chief People Officer
Mercado brings 20+ years of HR leadership experience to support Jersey Mike’s rapid national and global growth.
By TimKatsch
Image Courtesy of Jersey Mike's
TimKatsch
Tim Katsch is a former EVP of a national franchisor, where he led operations, real estate, construction, and marketing. He now runs Franchise Hire, a recruiting and executive search firm that helps franchise brands build exceptional teams, and publishes Franchise Brief, a platform covering trends and insights shaping franchising today. Tim is also the author of Coach Up: A Manager’s Quick-Start Guide to Workplace Coaching, a practical guide that helps general managers and new leaders become confident workplace coaches who bring out the best in their teams.